ROOM POLICIES

3PM check in | 11AM check out
Office hours are from 8AM – 8PM, please arrange late arrivals & early departures in advance
Sorry pets are not permitted, service animals are always welcome
No smoking in the rooms
We are not responsible for any personal items that may be lost, damaged or stolen
We reserve the right to charge your credit card for missing or damaged items
Light breakfast will be served on Saturday & Sunday mornings from 8AM to 10AM
Bikes are available for persons over the age of 16 on a first come first serve basis
Please use bikes at your own risk
We do not provide helmets for our bikes but we recommend wearing one

POOL RULES

The Pool is open from 8AM to 7PM
No life guard on duty | Swim at your own risk
No smoking on the pool deck
No glass at the pool
There must be two adults present when the pool is in use
All children under the age of 16 must be accompanied by an adult
A phone is provided in the office for emergencies
Do not swim while under the influence of drugs or alcohol

PRIVACY

The Graham and Company respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this website, you will be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalized experience for each visitor to our website.

This website does not collect, save or store any personal information from visitors that simply browse this website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our website is necessary in order to perform a particular service, such as processing your reservation etc.

We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you.

The Graham and Company may inform you by email of our available services, products, specials and sweepstakes. You may opt in or out of receiving these materials at any time.

Agents or contractors of The Graham and Company and affiliates who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for The Graham and Company. The Graham and Company and affiliates will not sell or distribute any of your personal information to any outside organization for marketing or solicitation without your permission.

SECURITY

The Graham and Company is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use secure socket layer (SSL) encryption technology to secure the privacy of credit card information, name, address, email and other information you provide us.

Please be aware that third-party Web sites available through links on thegrahamandco.com each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. The Graham and Company cannot ensure or warrant the security of any information you disclose online to third party sites.

This website is subject to United States law. The Graham and Company will disclose personally identifiable information without your permission when required by law or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site).

REFUNDS

A 50% credit card deposit for length of stay is due at reservation. Full refund is available if the reservation is cancelled by 12 noon, 14 days prior to arrival. Cancellations made from 12noon 13 days to 48 hours prior to arrival will result in a cancellation fee in the amount of the full deposit. Cancellations made after 12noon 48 hours prior to arrival will result in a full charge for the entire length of stay. Polices can vary for specials, packages and prepaid reservations. Please review the booking description of your  reservation.

SHIPPING

No policy, we don’t ship.