Returns or exchanges are possible within 15 days of receipt. Please contact us to initiate return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
To return your product, you should mail your product to:
The Graham & Co.
Attention: Returns
80 Route 214
Phoenicia, NY 12464
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at 845-688-7871 or email info@thegrahamandco.com
